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Digital Services
IT Support - Technical
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Course Details
Advanced Diploma
Module 1: Digital Support:
- Apply relevant digital technologies effectively to achieve objectives
- Monitor and operate complex digital information and intelligence systems
- Respond to user enquiries
- Maintain data, digital resources and data
- Devise technology-based productivity
- solutions, and implement these in the organisationsystems
- Assist with digital operations and digital change projects
Module 2: IT Support:
- Establish and diagnose ICT problems/faults using the required troubleshooting methodology and tools
- Interpret technical specifications relevant to the ICT task
- Apply the appropriate security policies to ICT tasks in line with organisational requirements
- Undertake the relevant processes with the relevant tools and technologies to resolve ICT technical issues
Module 3: Infrastructure:
- knowledge of a range of cabling and connectivity, the various types of antennas and wireless systems and IT test equipment
- Maintenance processes and applies them in working practices
- Apply the basic elements and architecture of computer systems
- Working knowledge of Cloud and Cloud Services
Modules 4: Unified Communication:
- Knowledge of networks: data, protocols and how they relate to each other; the main routing protocols
- Awareness of cloud services / solutions Has a knowledge of routers and switches
- knowledge of security principles including software, access, encryption and regulation
- knowledge of VPN and Remote Access Security
Eligibility:
18+ Years - WASSCE/SSSCE
Six(6) Passes
Grade A - D in all subjects including English, Integrated Science and Maths
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Career Options
After This Course You Are Qualified To Function As A:
1.Digital Support Technician
2.IT Support Technician
3.Infrastructure Technician
4. Unified Commmunnication Technician
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Schedules
Hardware, Networks & Infrastructure - Technical
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Course Details
Diploma Certificate
You Wil Learn To:
- Design simple networks from a well-defined specification and apply appropriate security products and processes
- Install and configure network components, including switches, routers and firewalls
- Optimise the performance of network systems and services
- Apply structured approaches to troubleshooting network issues and repair faults in hardware, software products and the network
- Configure and troubleshoot voice solutions including hardware and software failures
- Install, configure and troubleshoot Data solutions including switches and access points
- Maintain a domain service including assigning services, deploying software and applying updates
Eligibility:
18+ Years - WASSCE/SSSCE
Six(6) Passes
Grade A - D in all subjects including English, Integrated Science and Maths
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Career Options
After This Course You Are Qualified To Function As A:
1.Network Engineer
2.Unified Communications TroubleShooter
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Schedules
Cyber Security - Technical
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Course Details
Diploma Certificate
Module 1: Cyber Intrusion Analysis
- Integrates and correlates information from various sources (including log files from different sources, network monitoring tools, Secure Information and Event Management (SIEM) tools, access control systems, physical security systems)
- Recognise anomalies in observed network data structures (including. by inspection of network packet data structures) and network behaviours
- Recognise and identifies all the main normal features of log files generated by typical network appliances, including servers and virtual servers
Module 2: Cyber Security Technology:
- Build and test secure networks or security products or systems with a particular focus on the security aspects of the design.
- Risk assessment, analysis and giving advice on risk mitigations.
- Identify cyber vulnerabilities in a system to ensure security is maintained.
- Identify security threats and hazards to a system, service or processes to inform risk assessments and design of security features
- Research and investigate attack techniques and recommend ways to defend against them
- Develop security designs with design justification to meet the defined cyber security parameters.
Eligibility:
18+ Years - WASSCE/SSSCE
Six(6) Passes
Grade A - D in all subjects including English, Integrated Science and Maths
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Career Options
After This Course You Are Qualified To Function As A:
1.Cyber Intrusion Analyst
2.Cyber Security Technologist
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Schedules
IT Systems Support - Technical
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Course Details
Diploma Certificate
You Would Learn To:
- Maintain application support processes
- Document and implement policy and procedures
- Implement the stages of the application lifecycle ensuring that principles of usability and accessibility
- Monitor systems performance
- Provide first fix unassisted strategic technical advice
- Monitor systems and software cycles to identify need for upgrades and patching
- Identify trends and solve systemic issues using analytical tools.
- Ensure that all requests for application support are dealt with according to agreed framework and procedures
- Lead and manage the physical implementation of software
Eligibility:
18+ Years - WASSCE/SSSCE
Six(6) Passes
Grade A - D in all subjects including English, Integrated Science and Maths
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Career Options
After This Course You Are Qualified To Function As A:
1.Applications Support Lead
2.Computer Systems Analyst
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Schedules
Cyber Security - Professional
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Course Details
Advanced Diploma Certificate
You Would Learn To:
- Design, build, configure, optimise, test and troubleshoot simple and complex networks.
- Design, implement and analyse algorith
- Analyse malware & identify its mechanisms.
- Discover, identify and analyse threats, attack
- Undertake ethical system reconnaissance and intelligence analysis.techniques, vulnerabilities and mitigations.
- Configure and use security technology components and key management.
- Design & evaluate a system to a security case.
- Develop an assurance strategy.
Eligibility:
18+ Years - WASSCE/SSSCE
Six(6) Passes
Grade A - D in all subjects including English, Integrated Science and Maths
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Career Options
After This Course You Are Qualified To Function As A:
1. Cyber Security Technical Professional
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Schedules
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